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1 year
warranty

A clearer, more natural picture.

4 way split screen viewing, all in 360 degrees.

Communicate better with Two-Way Talk.

Pair with SwitchBot Hub Mini (sold separately) to create more home automation with other SwitchBot products.

Customer Reviews

Based on 24 reviews
92%
(22)
8%
(2)
0%
(0)
0%
(0)
0%
(0)
S
Sam
I love this camera

The quality of the image and the ability to tilt the camera are two of my favorite things. It’s night vision is very good too. You’ll need a memory card to be able to store images for a long amount of time. I would like to be able to adjust the sensitivity of the motion sensor. My cats are triggering it all of the time. If there is a possibility to adjust the trigger based on the size of the moving subject and only detect humans, that would make it perfect for me. There is no benefit of using it with google home at this point as the feed does not show on there and you can’t set run scenes there either. The switch bit app is the only place to really access these cameras. Overall, we have two and loved having them to keep an eye on our cats while away. Fixing the two things - adjusting the sensitivity of motion detector and making it usable with google home like all of the other SwitchBot products in our home - would make it a irreplaceable.

D
Donavan Becker
Wow is this Clear

This camera is one for eh clearest cameras we have in our home. Also the pan and tilt feature is nice to have.

S
Sebastiaan Jansen
Easy to install and comes packed with features

Bought it to keep an eye on the house / cats while being on holiday leave. Set up was fast (pairing with QR) and easy like with the other SwitchBot products. Great functionality within the app, allowing to pan/zoom around, motion detection works perfect and night mode is very handy as well. Can recommend for sure for this price!

m
mheaton
Baby monitor

This is a really nice baby monitor. It is easy to operate. Good video and audio quality. Sturdy. Good quality all around. Good value for the money. I highly recommend this item.

M
Mrs. M
I Love It!

I've owned a pretty ridiculous amount of cameras / baby monitors and of all the ones I've had, this just may be my favorite. I have the regular switchbot pan cam (Not the 2K version) and I really like it, so when I saw there was a 2k version I was excited to give it a try! Honestly, picture wise, I don't really see much of a difference between this and the original. The one difference I noticed and was super excited about was that on this one there is a spot on the bottom where you can snap on a piece that allows you to mount this on most standard, threaded baby monitor stands/tripods, etc... That was one thing that frustrated me about the original. I use it as a baby monitor and have wanted to get a monitor mount but have had a doozy of a time trying to find something that would work. This upgrade eliminates that problem. Setup is easy and I had it added to my switchbot app in minutes. One of the reasons that I love this one so much is because of the super clear picture and the fact that is so wide angle. I can get a good view of my baby's entire crib while the camera is only a few feet away, vs a lot of other cameras I've tried where I would have to literally mount the camera all the way across the room or on the ceiling for such a great view. It's downright impressive! The camera is super easy to work with and I've had far less issues with it than I have with some of my other cameras that cost 3-4x as much. It's a great, budget friendly option that honestly works better that some of the crazy expensive ones! I have no complaints and would seriously love to switch every camera in my house to one of these for the great quality and ease of use.

Terms and Conditions:

Items directly purchased from us.switch-bot.com can be returned in 30-days for a full refund or exchanged under the following circumstances:

1. Missing, Damaged, or Wrong Items.

Please inspect your order as soon as you receive it. We always do our best to deliver your order in an efficient manner and strive to make sure your orders are complete and undamaged. If in the unlikely event your order is missing, incorrect, or damaged, please contact us immediately.

2. Malfunction or Serious Product Quality Issues.

Please read the Manual first before you set up and use your product. In the meantime, you can refer to the FAQ page of our official website or ask for assistance via “Feedback” via the SwitchBot App. If you have encountered malfunction or product quality issues that affect the use of your product, please contact us within 30 days of receipt of shipment.

3. If your product is unopened you are eligible for a return or refund.

Other Notes:

1. 30 day Return Policy: If you do not like/are not satisfied with an item within 30 days of receiving it, you can return the item for a refund or an exchange providing it is in a perfect and resalable condition. Products must be returned in the condition they were received in. If products show evidence of installation or user abuse, or are not in a resalable condition when returned, then the user will not be eligible for a refund or exchange. Should you with to make a refund or exchange, you will be liable for return postage costs.

2. Any item that is damaged through customer misuse or missing parts due to customer tampering cannot be returned or refunded.

3. If customers choose the wrong rail model subjectively, we will not provide any return or exchange service after this 30-day period has expired.

4. Before returning an item, please make sure that you contact our returns team at support@wondertechlabs.com,this helps us to make sure your return is received in a safe and timely manner. Should you fail to notify us of a return being made,SwitchBot will not be held accountable for loss of stock and/or losses incurred due to negligence when in transit.

5. For non-quality-related warranty claims,the buyer will be responsible for all shipping costs.

6. In case warranty info is different on product packages, web store pages, and legal requirements, the longest period applies.

Return and Refund Procedure:

1. If you are looking to apply for a return or refund,please email the following information to support@wondertechlabs.com, we will send a confirmation email to you within 3 business days of your request.
*Order ID
*A description of the reason for your return
*A video/image that explains the issue

2. We will confirm if the package is unopened or not, and will supply a return address to customer.

3. Customer will then send back the package and device.

4. Customer must then provide a tracking number for their delivery.

5. Our processing centre will confirm there are no issues with the return.

6. Refund will be processed.

Note:
The time it takes for products to be sent back to our warehouse varies and may take up to as long as 1 month. Our warehouse accepts returns every two weeks . If you find that your return has not been processed according to your expectations, we would ask that you please wait patiently; (our warehouse is located in three places: the United States, United Kingdom and Europe), and we will deal with your return as fast as we can.

The following content should help solve some frequently asked questions regarding our refund policy.

How can I cancel my order?

You can cancel your order within 12 hours of order placement, if your order has been submitted for more than 12 hours it cannot be canceled unless it hasn't been shipped out yet. Note: Please allow us 24 hours to fully process orders, if you do not receive a tracking number in more than 72 hours please contact us at support@wondertechlabs.com

Customer Reviews

Based on 24 reviews
92%
(22)
8%
(2)
0%
(0)
0%
(0)
0%
(0)
S
Sam
I love this camera

The quality of the image and the ability to tilt the camera are two of my favorite things. It’s night vision is very good too. You’ll need a memory card to be able to store images for a long amount of time. I would like to be able to adjust the sensitivity of the motion sensor. My cats are triggering it all of the time. If there is a possibility to adjust the trigger based on the size of the moving subject and only detect humans, that would make it perfect for me. There is no benefit of using it with google home at this point as the feed does not show on there and you can’t set run scenes there either. The switch bit app is the only place to really access these cameras. Overall, we have two and loved having them to keep an eye on our cats while away. Fixing the two things - adjusting the sensitivity of motion detector and making it usable with google home like all of the other SwitchBot products in our home - would make it a irreplaceable.

D
Donavan Becker
Wow is this Clear

This camera is one for eh clearest cameras we have in our home. Also the pan and tilt feature is nice to have.

S
Sebastiaan Jansen
Easy to install and comes packed with features

Bought it to keep an eye on the house / cats while being on holiday leave. Set up was fast (pairing with QR) and easy like with the other SwitchBot products. Great functionality within the app, allowing to pan/zoom around, motion detection works perfect and night mode is very handy as well. Can recommend for sure for this price!

m
mheaton
Baby monitor

This is a really nice baby monitor. It is easy to operate. Good video and audio quality. Sturdy. Good quality all around. Good value for the money. I highly recommend this item.

M
Mrs. M
I Love It!

I've owned a pretty ridiculous amount of cameras / baby monitors and of all the ones I've had, this just may be my favorite. I have the regular switchbot pan cam (Not the 2K version) and I really like it, so when I saw there was a 2k version I was excited to give it a try! Honestly, picture wise, I don't really see much of a difference between this and the original. The one difference I noticed and was super excited about was that on this one there is a spot on the bottom where you can snap on a piece that allows you to mount this on most standard, threaded baby monitor stands/tripods, etc... That was one thing that frustrated me about the original. I use it as a baby monitor and have wanted to get a monitor mount but have had a doozy of a time trying to find something that would work. This upgrade eliminates that problem. Setup is easy and I had it added to my switchbot app in minutes. One of the reasons that I love this one so much is because of the super clear picture and the fact that is so wide angle. I can get a good view of my baby's entire crib while the camera is only a few feet away, vs a lot of other cameras I've tried where I would have to literally mount the camera all the way across the room or on the ceiling for such a great view. It's downright impressive! The camera is super easy to work with and I've had far less issues with it than I have with some of my other cameras that cost 3-4x as much. It's a great, budget friendly option that honestly works better that some of the crazy expensive ones! I have no complaints and would seriously love to switch every camera in my house to one of these for the great quality and ease of use.