Overall, I really like these products. The Hub 2 looks nice and is easy to read (love the display!), but I don't have much use for it outside of just being a hub for other devices do to it's limited features. The standard features lock work great and is a game changer for not needing to carry a key.
Only suggestions I would make are around enhanced functionality:
1. The lock lacks the ability to lock/unlock based on you being within a geographical range from the house. It also lacks the ability to lock X time after you CLOSE the door. Right now it's just on a timer from being unlocked, so it locks even when the door is still open. August Home smart locks have great lock controls that I hope you all adopt soon.
2. Hub 2 - needs more AC control abilities (set comfy range to tell the AC when to turn on/off instead of one static temperature, set schedules, away mode, etc). Cielo Breez Max has great features that I would prefer my switchbot device have in order for me to purchase more and use as my preferred product.