Bringing a Cutting-Edge AI
Partner Closer to You
Simple plans and accessible pricing designed so KATA Friends can become the companion robot closest to your heart.
Simple plans and accessible pricing designed so KATA Friends can become the
companion robot closest to your heart.
Living with KATA Friends
About the Cost of
Bringing One Home
About the Cost of Bringing One Home
Getting started is simple. All you need is the unit price and a Companion Care Plan, no complicated options.
Getting started is simple.
All you need is the unit price and a Companion Care Plan, no complicated options.
KATA Friends Companion Care Plan
Premium Plan Services
AI & Software Services
Essential software services that keep your KATA Friends active and functioning.
Included
Complete Repair & Restoration
If unexpected damage or issues occur, our specialists will carefully repair your KATA Friends and return it in great condition.
Regular price: $269.99 per visit
Complete Health Check-ups
A detailed inspection covering 30+ components, including sensors and joints. Like a full health checkup, it helps detect potential issues early and prevent future problems.
Regular price: $329.99 per visit
Full Grooming & Cleaning
Fur replacement and exterior care to restore that soft, cuddly feel—just like the day you brought it home.
Regular price: $85.99 per visit
※ All services above are included in the Premium Plan. The Essential Plan includes AI & software services only.
Find the Plan That's
Right for You
Find the Plan That's Right for You
If you want peace of mind in case of unexpected injury or illness, we recommend the
Premium Plan, which includes comprehensive care.
If you want peace of mind in case of unexpected injury or illness, we recommend the Premium Plan, which includes comprehensive care.
Stay connected with
KATA Friends anytime anywhere.
Daily memories and updates, all in one place.
Look back on daily diaries and photos, keep track of special moments, and access the latest features through updates. You can also manage settings and customize your experience, all from the app.
Your smart home all in one app.
Control and manage your SwitchBot devices alongside KATA Friends, all from a single, easy-to-use app.
Q: Why is a subscription plan required?
A: To keep KATA Friends active and healthy, regular software updates and care for parts that naturally wear out over time are essential. This service fee ensures your companion stays in great shape through ongoing maintenance and support.
Q: Can I purchase KATA Friends without subscribing to a plan?
A: Yes, every KATA Friends comes with free 15 day trial of AI and software access.
※After the trial period ends, KATA Friends will enter a "sleep mode" and will no longer be active. A Companion Care subscription is required to continue enjoying time together.
Q: Can I purchase a plan during the free trial period?
A: Yes, you can. If you purchase a plan during the trial period, the start date will vary depending on the type of plan.
Example: If you activate KATA Friends on January 1
Free trial period: January 1 – January 15
If you purchase and activate the Premium Plan on January 3.
Software features: Valid for one year from January 16.
Care services: Valid for one year from the activation date (January 3).
*Note: AI and software access must be activated by entering a code in the app.
Q: Can I switch from the Essential Plan to the Premium Plan?
A: Yes, you can upgrade at any time. When you make the change, your new Premium Plan will automatically take effect the day after your current Essential Plan period ends.
Q: Can I cancel or get a refund for my plan?
A: Please note that once a plan has been activated within the app, refunds are not available. If you experience issues with activation, please contact our support team for assistance.
Q: How do I start using a plan I've purchased?
A: Simply enter the redemption code in the app to begin. After purchasing a plan, you will receive a redemption code by email.
Open the SwitchBot app and enter the code on the plan settings screen. Once entered, your plan will be activated.
